Subscription Terms – Costa® Coffee

These Subscription Terms supplement our Terms of Use and Sale, which also apply to subscriptions we offer (“Subscriptions”).  These Subscription Terms apply only with respect to the Subscription program you sign up for and only address elements specific to it; our Terms of Use and Sale and the terms and conditions of the Account you created address all other general matters, including without limitation disclaimers, limitations of liability, dispute resolution (including mandatory arbitration and class action waiver), and issues related to your data (including your payment card information).  In the event of any direct and specific conflict between our Terms of Use and Sale or the terms and conditions associated with your Account and these Subscription Terms, these Subscription Terms will control.  We reserve the right to make changes to these Subscription Terms at any time.  Please check back from time to time to ensure that you are aware of any updates or changes.

YOUR ACCOUNT

To enroll in a Subscription, you will need to log in to your Account.  If you have not created an Account yet, please go here to create one.

HOW YOUR SUBSCRIPTION WORKS

When you enroll in a Subscription, you are participating in a program through which the payment method associated with your Account and designated by you will be charged on a recurring basis for products that will be shipped to you at regular intervals selected by you.  The amount you will be charged (including tax), when those charges will occur, and the products that will be shipped to you (including the frequency of them) are all selected by you when you enroll and are also explained in the confirmation email sent to you upon your enrollment.  Remember that you will be charged the selected amount on a regular basis, at the intervals you select (which will be a designated number of weeks), unless and until you cancel.

BY PURCHASING A SUBSCRIPTION, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT (A) WE (OR OUR THIRD-PARTY PAYMENT PROCESSOR) ARE AUTHORIZED TO CHARGE YOU ON A RECURRING BASIS FOR YOUR SUBSCRIPTION (IN ADDITION TO ANY APPLICABLE TAXES AND OTHER CHARGES) FOR AS LONG AS YOUR SUBSCRIPTION CONTINUES, (B) THE AMOUNT YOU ARE CHARGED, THE FREQUENCY OF THE CHARGES, AND THE PRODUCTS YOU RECEIVE MAY VARY DEPENDING ON THE SELECTIONS YOU MAKE, AND (C) YOUR SUBSCRIPTION IS CONTINUOUS UNTIL YOU CANCEL IT; SEE BELOW FOR DETAILS ON CANCELING YOUR SUBSCRIPTION. 

Price Adjustments. We reserve the right to adjust prices in our sole discretion at any time; provided, however, that we will provide you with at least 30 days’ advance notice of any price changes with respect to the products you’ve subscribed for. Your acceptance of deliveries of the products after such notice has been delivered to you will constitute your acceptance of such price changes, unless you cancel your Subscription in accordance with these Subscription Terms.

CANCELING YOUR SUBSCRIPTION

Canceling Your Subscription.  YOU MAY CANCEL YOUR SUBSCRIPTION AT ANY TIME BY (A) CALLING US AT +1-877-77-COSTA, (B) USING THE “CONTACT US” FEATURE ON THE SITE, OR (C) LOGGING INTO YOUR ACCOUNT, CLICKING “MY SUBSCRIPTIONS” ON YOUR ACCOUNT DASHBOARD, THEN SELECTING “EDIT” FOLLOWED BY “CANCEL SUBSCRIPTION.” YOU MUST CANCEL YOUR SUBSCRIPTION AT LEAST ONE (1) DAY PRIOR TO YOUR NEXT BILLING DATE TO AVOID BEING CHARGED FOR YOUR NEXT SHIPMENT.  ORDER(S) FOR WHICH YOU HAVE ALREADY BEEN CHARGED CANNOT BE CANCELLED.  YOU WILL BE RESPONSIBLE FOR ALL CHARGES (INCLUDING ANY APPLICABLE TAXES AND OTHER CHARGES) INCURRED WITH RESPECT TO ANY ORDER FOR WHICH THE BILLING DATE OCCURS PRIOR TO THE CANCELLATION OF YOUR SUBSCRIPTION.

CHANGING YOUR SUBSCRIPTION INFORMATION

Changing Your Information.  Should you need to change any information associated with your Subscription, such as your address or your method of payment, you may do so within your Account Dashboard when logged into your Account.  

Changing Your Subscription Frequency or Contents.  If you have purchased a Subscription and would like to make changes to the frequency of your deliveries or your product selection(s), you will need to cancel your Subscription by following the instructions above (in the section above titled “Canceling Your Subscription”) and purchase a new Subscription. 

© 2020 Costa Limited. COSTA and COSTA COFFEE are registered trademarks of Costa Limited.